A quick update for PAP clients

​

As we move into 2026, we’ve made a few updates at Performance Animal Physiotherapy to better support horses receiving regular, ongoing physiotherapy — and to reward the clients who choose it. We've also updated our Terms of Business - please read before signing the form below.

​

Save money with an Annual Treatment Plan

Our Gold, Silver and Bronze Annual Treatment Plans are the most cost-effective way to keep your horse feeling and performing their best throughout the year.

You still receive the same gold-standard assessment and treatment at every visit, tailored to what your horse needs on the day. This may include templating, SLEIP gait analysis, electrotherapies such as INDIBA where appropriate, and a basic exercise plan — a session that can be worth £100 when booked individually, for as little as £60 per month on our Gold Plan.

• Plans run for a minimum of 12 months to receive the discounted price. If you need to stop early, any sessions already completed will simply be recalculated at the normal single-session rate.

• Travel isn’t included in plan pricing and is charged separately at each visit. This may vary depending on location or shared yard visits.

​

Prefer a Single Session?

Single (PAYG) sessions are still available but are always charged at the full standard rate with payment due at time of session. A deposit is required to secure your booking with card details held on file. All new horses are required to book an Initial Assessment before being enrolled on a treatment plan.

​

Discounted rates are reserved exclusively for supported yard/riders, clients who pay upfront for a block of treatments, or have a standing order/automatic card payment in place for an Annual Treatment Plan. 

Deposits & Payments

Clients not on a treatment plan are asked to pay a £20 one-time deposit to secure bookings, and consent to card details held securely on file.

Deposits are normally held and rolled forward to future appointments. If you join a treatment plan, the deposit is offset accordingly. If you later stop using PAP services, it can be refunded or deducted from your final invoice.

​

An invoice will be issued at the time of your appointment to reflect the treatment provided and any travel charges. Payment can be made by cash, card, or bank transfer. If you’re happy for us to do so, we can charge your card automatically at the time of issuing invoice with your consent.

​

A quick reminder on cancellations

We understand that plans change, but please remember (fees will be charged directly to your card on file):

• 48+ hours’ notice: no charge

• Less than 48 hours: £20 fee or deposit retained

• Less than 24 hours: £50 fee

​

If you’d like to save money, spread the cost, and secure priority care for 2026, an Annual Treatment Plan is the best way to do it.
Register your interest below and we’ll help you choose the right option for your horse.